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Customer follow-up workspace with a laptop and headset overlooking American vehicles
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Solutions / CRM & BDC

Give every lead a next step.

Bring customer context, lead ownership, appointments, and follow-up together. Start alongside your existing DMS or connect the whole dealership.

The everyday challenge

Give the next person enough context to keep the conversation moving.

An inquiry arrives. One person has the conversation, another owns the vehicle, and someone else needs to confirm the appointment. Without shared context, the customer repeats themselves and the follow-up becomes guesswork.

Take the controls

See the work. See the impact.

Interactive product story

Fictional dealership data. Explore working reports and connected workflows in this website simulation; it is not the live NXTdeal interface.

◈ NXTdeal / Lone Star Motors

From inquiry to showroom

Filter by lead source, open a customer, and book an appointment. Watch the pipeline and source report respond.

Sample leads6All sources
Appointments2Changes when you book
Appointment rate33%Appointments ÷ sample leads
01 / New inquiry2leads
02 / Contacted2leads
03 / Appointment2leads

Customer pipeline

Taylor Morgan

New inquiryLD-1042
2023 Ford F-150

Asked about towing capacity. Prefers a morning visit.

Vehicle price
$38,900
Source / experience
Website
Select a record below to see its context and take the next action.
Sample workspace · no live recordsEvery action stays in this browser session

CRM & BDC

Give the next person enough context to keep the conversation moving.

See inside NXTdeal →

Inside the product

See the actual workspace.

Captured from NXTdeal. Explore the screens, then try the product in your own dealership.

The actual NXTdeal sales workspace: follow-ups, appointments, vehicles and the next step in the customer relationship.

View full-size screenshot ↗
app.nxtdeal.appActual product
Actual NXTdeal Sales workspace showing the follow-up queue and customer journey actions

From the example to your operation

How the work comes together.

01

Capture the context

Keep the customer, vehicle interest, and source of the inquiry together.

02

Make ownership clear

Assign the next action and keep follow-up visible to the people involved.

03

Connect the appointment

Bring the conversation into the sales workflow instead of starting over at the showroom.

How it fits your dealership

Put it to work on your terms.

01

See the customer and their vehicle interest together.

02

Make ownership and follow-up visible to the team.

03

Carry appointment context into the sales process.

A practical starting point

Start with one useful workflow.

Bring a small set of customer records into Free, organize the follow-up, then trial the Pro workflows you want to use.

Before you begin

Your questions, answered.

Can I use CRM and BDC without replacing my DMS?

Yes. You can begin with these capabilities alongside supported existing systems. Check your provider connection and the information it can exchange.

Does NXTdeal supply a staffed BDC?

NXTdeal supplies software and AI-led guidance. Your people and chosen AI work through the platform; a staffed call center is not included.

Do I need to book a demo?

No. Explore these examples, then start free. Try your choice of Pro features for 30 days and choose whether to continue on a paid plan or return to Free.

See how it connects.

Your next step

Try it in your dealership.

Start free for up to 20 users. Try your choice of Pro features for 30 days. Dealership Lab is included for everyone.

Use the capabilities in your plan, connect supported systems, and choose your own AI. AI-led guidance helps you get started.